Integrated Ticketing System in Semi-dedicated Servers
In case you’ve opened a semi-dedicated server account with us and you’d like to get in touch with our tech support staff representatives, you’ll be able to submit a trouble ticket straight from your Hepsia hosting Control Panel instead of going through a completely different client support platform like you’ll need to do with the vast majority of hosting companies on the market. Our integrated ticketing system will permit you to send a new ticket without any effort and to search through older tickets using a smart search filter. Moreover, you’ll be able to check the applicable knowledgebase articles that our system will present to you depending on the category that you choose for your new ticket. You can accomplish all of these procedures without leaving your Hepsia Control Panel at any moment, which suggests that in case you bump into any complication or have an enquiry, you can get in touch with our technicians and resolve the problem at hand in no more than 60 minutes via one platform.