A lot of users who begin using their first web hosting account, or change companies, usually have questions concerning how particular things are executed or run into obstacles when setting up different things like emails, website settings, etc. That’s why, many companies have compiled documentation with the most popular questions and problems in order to help their clients receive info quickly and seamlessly. Consequently, the tech support staff representatives can devote more time to real issues that particular clients may be experiencing, since the solution for the minor things will already be available on the web and clients can easily fix them without having to contact the customer care team. Having detailed documentation is quite important, particularly for new clients with no practical experience at all, because the hosting service entails an enormous amount of features and many people can get baffled about what action to take. A good information repository can both help you complete the procedures that you need and find out how the hosting service works as a whole.
Extensive Online Documentation in Semi-dedicated Servers
Our company’s semi-dedicated servers come bundled with a rich article archive where you can find any information that you might need about our web hosting services or about the Hepsia Control Panel that we’re using. We’ve prepared it on the basis of the feedback that we have obtained from our clients over the years and, as a result, our articles deal with specific issues that you may run into and suggest the best means of solving them, for instance receiving a 500 Internal Server Error message or not being able to send emails from your desktop PC even though you have the correct settings. The articles are available in each Control Panel section and you can examine them at any moment. They can help you improve your knowledge not only about our services, but also about the web hosting field as a whole, as they contain elaborate guidelines and general information such as what cron jobs or file access permissions are.