Q: What does the web site migration service entail? Will my website be safe?
A: The website migration service offered by cokes.services is absolutely free of cost and involves moving all your web files, databases and emails from your current web hosting provider to your new hosting account with us. We will also revise all the configuration settings needed for your sites to be completely operational on our leading–edge cloud hosting platform.Our technicians are completely capable of moving any type of web site. With years of practical experience in the industry, they’re experts in the inner workings of our hosting platform, our Control Panel and all other widely used Control Panels. For them, moving a custom–built app with plenty of custom libraries is as elementary as moving a plain WordPress–based weblog.
Q: Just how long will the website migration process take?
A: While we can’t give you an exact time frame, since there are a lot of variables, among them the size of the web files and databases, the physical location of the present host’s server, the complexity of your web site and the current workload of our Website Migration Department, etc., we will give our very best to move your site within 48h, and in some cases – within 24h (in case the content is not large).
Q: Do you require something from me before you start transferring my web site?
A: Yup. We will need the name of the website that you would like us to move. We’ll also require a means to log in to your old web hosting account so that we can get the files pertaining to your website.
Q: The login info for my hosting account is delicate. How can I trust you?
Q: What about downtime? Will my site be offline?
A: While we migrate your web site, it will be available both in your web hosting account with us and in your account with your previous web hosting provider. Once the migration is complete, we will ensure that everything is working correctly and that the integrity of your content is not compromised before notifying you that the transfer is complete. After that, we’ll instruct you how to transfer the domain name over to your hosting account with us and how to edit your DNS settings.
Q: Will my current web hosting provider have to do anything?
A: No. We’ll never get in touch with your web hosting provider about anything at all. They won’t be aware of the website migration either.
Q: Which web hosting platforms do you support?
A: Yes. We support all regular Linux–based web hosting platforms. We do not support Windows–driven hosting platforms, since we do not provide Windows web hosting solutions ourselves.Furthermore, we don’t support proprietary website creation and management interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.